Individual compliance case management
BKMS® Case Management
BKMS® Case Management is the highly secure, extremely flexible workflow application for compliance case management and documentation. It is specially designed to depict the individual work processes of companies and organisations. While basic report processing and case management functionality is already integrated into the BKMS® System, BKMS® Case Management offers expanded management options that make it possible to satisfy specific standards and regulatory requirements.
BKMS® Case Management thereby enables consistent, structured and tamper-proof case management in a highly secure environment. A configurable role and rights concept simplifies collaboration between multiple examiners from various departments, regions or countries while also supporting compliance with country-specific statutory requirements.
Powerful management reporting from receipt of the report to processing of the case – as a standalone solution or integrated into the BKMS® System.
Secure cooperation platform
The compliance case management within the organisation takes place on a highly secure cooperation platform.
The entry and processing of cases from any source and via other channels (letter, telephone, etc.) is possible.
over 70 languages
The highly secure application is available 24/7 worldwide in over 70 languages.
Extensive rights concept
An extensive rights concept is available to you for implementing the organisational processes and responsibilities.
Individual adaptation of the supplemental BKMS® Case Management module to the needs of the company ensures maximum flexibility for the individual processes.
Process consistency and protection against tampering
The process consistency and protection against tampering with the case documentation are guaranteed.
No island solution
No island solution, it is integrated directly into the BKMS® System as part of the BKMS® Compliance System.
Perfectly customised compliance case management for companies
BKMS® Case Management is offered as an integrated solution together with the BKMS® System; however, it is also available and widely used as a stand-alone application. In contrast to other solutions, the supplemental BKMS® Case Management module can be individually adapted to the processes of the company.
The compliance documentation in BKMS® Case Management supplements the reporting functions in the whistleblowing system to provide for comprehensive, customer-specific real-time analysis as a powerful management reporting tool. With this customised case management framework, compliance officers can produce analyses and statistics in all typical formats at any time – at the push of a button and in adherence to individual corporate design standards.
The flexibility of BKMS® Case Management also makes it possible to depict processes outside of case management in the application, such as management of financial fraud or the Critical Incident Reporting System (CIRS) in healthcare.
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