BKMS^® Incident Reporting Essentials

The first self-service whistleblowing software for small and medium-sized companies and organisations

Easy configuration, implementation and operation
GDPR-compliant and independently certified
Be compliant with the EU Whistleblower Protection Directive in just 20 minutes

With the BKMS^® Incident Reporting Essentials you can set up a whistleblower system accordingly to the new EU Whistleblower Directive in a few minutes.

Configure now

How to configure your whistleblower software in just a few steps:

Does the EU Whistleblower Protection Directive apply to me?

If any of the following factors apply to your company or organisation, you will need to implement an internal incident reporting system

More than 50 employees

Public bodies and authorities

Municipalities with 10,000 or more inhabitants

Why BKMS^® Incident Reporting Essentials is the best solution for companies and organisations with up to 750 employees

Easy configuration

With the user-friendly myBKMS^® configurator you can set up your preferences effortlessly and flexibly. Your system will be up and running in a matter of minutes.

Improved company culture

A whistleblowing solution helps you establish a transparent company culture and create trust among your team members.

Comply with the EU Whistleblower Protection Directive today

Comply with the EU Whistleblower Protection Directive today and protect yourself from financial and reputational risks.

What our clients say about us

"BKMS^® Incident Reporting is a key element of the compliance programme at Boston Medical Group. Through communications from management and our compliance officers, we encourage a culture of ‘speak up’ and transparency across our business."

– Allan Hennings, Chairman, Boston Medical Group

Everything you need

Quick implementation and operation

Choose the first self-service whistleblowing software that allows you to launch a secure reporting channel within minutes.
Integrated case management workflow

Receive, process and document reports in a straightforward, secure way – globally standardised and fully GDPR-compliant.
Secured and anonymous dialogue

Your team can communicate anonymously with the whistleblower through a secure postbox.
Available in 22 languages

Receive and process reports from whistleblowers worldwide in 22 languages.
Up to 7 report categories

Select up to 7 categories in which you wish to receive reports, such as corruption or discrimination.
Up to 20 case managers

The intuitive workflow of our software allows your case managers to process cases efficiently and securely on a global scale and review and initiate the required measures.

Do you employ more than 750 people in your company or organisation? The Enterprise Edition of BKMS^® Incident Reporting might be for you. Compare them for yourself:

	BKMS^® Incident Reporting EssentialsSelf-Service	BKMS^® Incident Reporting EnterpriseFull-Service
Criteria
100 % anonymity for the whistleblower	✔	✔
Secure channel supporting anonymous dialogue with the reporter	✔	✔
Comprehensive module for report processing	✔	✔
Submission process in different languages	✔22 available languages	✔unlimited
Third-party access technically impossible	✔	✔
Guaranteed data storage in Europe: no cloud service	✔	✔
European Privacy Seal certification	Certified Information Security	✔
Individually adjustable elements and functions	✔Manually configurable	✔Individual implementation
Support	✔Email and contact form	✔Face to face, email and telephone
Dedicated account manager	✗	✔
Optional integration of additional Business Keeper products	✗	✔
Individual workshops on implementation and operation	✗	✔

FAQ

What are the advantages of internal reporting channels?

Internal reporting channels offer valuable advantages to employees and employers alike. They can have a long-term effect on your company culture and success.

Advantages for your employees include:

Increased trust in your company
In the case of digital whistleblower systems: Protection of anonymity

Advantages for your business include:

Detect and deal with risks of any kind early on
Minimise reputational damage by dealing with problems internally rather than exposing yourself to the public and the authorities
Avoid fines and sanctions
Meet legal requirements for the protection of reporters – these include Sapin II in France, the UK Bribery Act and the EU Whistleblower Protection Directive, which must be enshrined in national law in all EU member states.

Are internal reporting channels prone to abuse?

Companies’ ‘concern’ that the option of anonymity could increase abuse of whistleblower systems is unfounded, according to the data: 66% of respondents have received fewer than 2% of reports that were in any way inappropriate, and for a total of 84% of companies, this figure was still under 5 %.

Who can see reports?

The security of the obtained information is the greatest priority of our system. We work with an encryption PIN to ensure that no employees or third parties can use the system and access data.

Only report examiners who have the encryption PIN can decrypt and access confidential data.

How many reports can be submitted?

Our benchmarking studies have shown that the adoption of whistleblower systems and, as such, the number of reports submitted is on the increase. This does not lead to a deluge of reports, however.

Why has the EU passed a directive on the implementation of internal reporting channels?

The protection of whistleblower is governed in very different ways across EU member states. In France, for instance, companies have been obliged to operate a compliance programme including a whistleblower system since June 2017. In many other countries, however, the situation is different: people reporting incidents may face repercussions such as the loss of their workplace or civil and criminal persecution.

Germany does not offer legal protection for reporters yet. But the new EU directive will change that: the German government has until 2021 to enshrine the new EU directive in national law.

What is a case manager?

A case manager is a person who receives and processes reports from whistleblower, reviews and initiates suitable steps, and documents the entire process. The EU Whistleblower Protection Directive stipulates that case managers must be qualified and aware of data protection regulations.

The following people may be case managers:

Employees from compliance, HR, legal or ethics departments
Data protection officers
CFOs
Auditors
A member of the executive board

To support effective work across departments and countries, the following languages are available to case managers: German, English, Spanish, French, Polish.

How does the reporting process in BKMS^® Incident Reporting Essentials work?

The reporting process consists of 3 steps:

Selecting the category (e.g. bribery, grievances within the company, breaches of rules, etc.)
Describing the situation/incident and, if applicable, uploading supporting files.
Afterwards, the whistleblower can set up a secured postbox to enable protected dialogue with the case manager.

Until when do we need to implement an internal reporting channel?

The EU member states have until December 2021 to implement the EU directive in national law.

By 2021 at the latest, companies with more than 250 employees must have implemented internal reporting channels. Companies with between 50 and 250 employees will be legally obliged to implement internal reporting channels by 2023 at the latest.

However, as Member States may adopt laws before the transposition deadline, companies should start with the implementation early.

A selection of the customers who already place their trust in us to protect them from damage to their reputation and liability risks.

Your data is safe with us

ISO 27001 certificate
BKMS^® Compliance System

Data privacy quality seals
BKMS^® Compliance System

Penetration test certificate
BKMS^® Incident Reporting

TISAX Confirmation

BKMS^® Incident Reporting Essentials

The first self-service whistleblowing software for small and medium-sized companies and organisations

How to configure your whistleblower software in just a few steps: