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BKMS® Services

In implementing our products, we combine high technical performance with flexibility and security with the goal of providing you with comprehensive, systematic and continuous service. In this spirit, we have developed our approach to long-term customer support.

We continue to support you even after implementation of the BKMS® Compliance System, and our team of experts is always ready to provide competent assistance. Furthermore, we work closely with customers to ensure a regular exchange of ideas and experiences. We connect our customers with each other so they can profit from an extensive and ever-growing network.

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An overview of our service

  • Fulfilment of the highest data protection standards

    With the BKMS® Compliance System, we not only offer the world’s first compliance platform certified according to data protection law in compliance with the EU’s GDPR, we also support you with documents, examples and information on the topic of data protection to structure your entire system in compliance with data protection requirements (e.g. data processing agreements, technical and organisational measures, DPIA, regular updates). You profit from best practices based on a system that has been in use by our customers for decades.

  • Optimal information security

    To meet the highest possible standards, we offer a system that is certified for information security – plus two certifications according to ISO 27001. Our system is regularly subjected to penetration testing (including whitebox testing) – if desired, additional testing can be carried out by the customer. Business Keeper never has access to your data, which are stored in high-security data centres. In addition, all of our employees are permanently engaged and have been subjected to police background checks.

  • Right to audit

    We enable the auditing of Business Keeper, including the respective data centre, thereby supporting compliance with and optimisation of your internal processes, especially in the area of IT security and data protection.

  • Reliable auditing

    You profit from the intensive contacts we have developed over many years with all leading auditing and consulting firms. These companies are very familiar with the BKMS® Compliance System, which enjoys a reputation for satisfying the highest standards in the evaluation of a CMS.

  • Maintenance and adaptations

    We guarantee our customers continuous adaptations of all modules in line with their needs, including continuous maintenance without extra charges.

  • Individual customer support

    You are assigned an experienced, personal customer support representative, who is always available to provide competent support in all matters relating to the BKMS® Compliance System.

  • Further development

    We regularly provide you with all newly developed functions for the licensed modules at no additional cost. In other words, you profit from our long-term business model.

  • Evaluation

    The regular evaluation, including consulting by our customer support agents, will help you continuously optimise all implemented BKMS® applications and your CMS.

  • Training

    We train your responsible examiners in how to use the respective applications and functions of the BKMS® Compliance System. You receive support not only with the implementation but also with internal communication of the applications and their integration into your organisational structure.

  • Benchmarking

    Once per year, we publish a “BKMS® Benchmarking Report”, which we make available to all customers, providing them with valuable assistance in the further design of their own whistleblowing systems. The report also shares current trends directly from the large BKMS® community of experts.

  • Higher usability thanks to SSO integration

    Depending on your needs, the applications of the BKMS® Compliance System can be optionally integrated into an existing single sign-on (SSO) procedure based on SAML v2.0. This offers you additional convenience, security and multi-factor authentication.

  • Flexible routing

    Routing functionality within the BKMS® Compliance System enables cross-departmental or distributed work; this also makes it easy to adapt to modified structures. The routing can even be adapted by the customers themselves.

  • BKMS® network and events

    As a customer, you have the opportunity to participate in the annual conference “BKMS® Experience Day” and receive access to the BKMS® community of experts for exchanging technical information and experiences.

  • Information

    With our Business Keeper newsletter and our exclusive customer mailing “Business Keeper Insight”, we keep you up to date on all new developments in the world of compliance and the activities of Business Keeper.

  • Communication support

    We support you with extensive best practice examples from our many years of experience in the successful implementation of compliance tools.

  • Ombudspersons

    Business Keeper has worked together successfully with various ombudspersons for many years. We would be happy to put you into contact with suitable ombudspersons.

  • Support in working with staff representation bodies

    For many years, we have supported our customers in informing and communicating with staff representation bodies in connection with the introduction of compliance applications with mandatory participative decision-making. This assistance ranges from joint presentation before committees and councils to suitable examples for (group) works agreements and prepared technical wording for pertinent documents.

  • Training and education offers

    In cooperation with the Berlin School of Governance, Risk & Compliance (School GRC), we offer a communication seminar that is directed particularly toward report examiners at companies and government agencies. Over the course of two days, participants receive training in communication and psychological skills pertaining to dialogue with whistleblowers in addition to a number of practical tips.

  • User-friendliness

    The applications of the BKMS® Compliance System are entirely web-based with logically designed interfaces that can be loaded in all typical browsers and operating systems.

  • Professional translations

    Within the BKMS® Incident Reporting, we work with a longstanding partner to provide high-quality translations specialised in the field of compliance. If desired, you can also work together with our partner for other translation needs in the area of compliance.

Do you have questions to our services?

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Privacy Settings

Datenschutzeinstellungen

Paramètres de confidentialité

Configuración de privacidad

Configurações de privacidade

Impostazioni sulla privacy

Ustawienia prywatności

Nastavení ochrany osobních údajů

Nastavenia ochrany osobných údajov

On our website we use cookies that are necessary for technical reasons, for example to save your cookie settings and, after you have provided your consent, also marketing cookies, which help us to improve our web presence and implement advertising campaigns.

In this regard, we also use technology by third-party providers (Google, LinkedIn, Microsoft), with which data processing in the USA, where there is no adequate level of data protection, cannot be excluded. IP address data is anonymised by abbreviation.

Your consent is provided on a voluntary basis and may be revoked at any time. Please note that this information applies only to our company website. In order to guarantee absolute confidentiality, we still do not use third-party provider cookies or other marketing technologies in the BKMS® Compliance System.

You can find more information in the data protection policy.

Auf unserer Webseite verwenden wir technisch notwendige Cookies, etwa zur Speicherung Ihrer Cookie-Einstellungen und, nach Ihrer Einwilligung, auch Marketing Cookies, die uns helfen, unseren Internetauftritt zu verbessern sowie Werbekampagnen durchzuführen.

Dabei nutzen wir auch Technologien von Drittanbietern (Google, LinkedIn, Microsoft), bei denen eine Datenverarbeitung in den USA, wo kein angemessenes Datenschutzniveau gewährleistet ist, nicht ausgeschlossen werden kann. IP-Adressdaten werden durch Kürzung anonymisiert.

Ihre Einwilligung ist freiwillig und jeder Zeit widerrufbar. Bitte beachten Sie, dass dieser Hinweis nur für unsere Unternehmenswebseite gilt. Zur Gewährleistung absoluter Vertraulichkeit verwenden wir im BKMS® Compliance System weiterhin weder Drittanbieter-Cookies noch sonstige Marketing Technologien.

Weitere Informationen finden Sie im Datenschutzhinweis.

Sur notre site web, nous utilisons des cookies techniquement nécessaires par exemple pour enregistrer vos réglages en matière de cookies et, après avoir reçu votre consentement, également des cookies de marketing qui nous aident à améliorer notre présence sur Internet et à réaliser des campagnes publicitaires.

Nous utilisons aussi des technologies de fournisseurs tiers (Google, LinkedIn, Microsoft) au cours de l’emploi desquelles ne peut être exclu un traitement des données aux États-Unis, pays où aucun niveau raisonnable de protection des données n’est garanti. Les données d’adresse IP sont tronquées pour les anonymiser.

Votre consentement est facultatif et révocable à tout moment. Veuillez noter que cette remarque ne vaut que pour notre site web d’entreprise. Pour garantir une confidentialité absolue et comme par le passé, nous n’utilisons dans le BKMS® Compliance System ni cookies de tiers ni technologies de marketing diverses.

Vous trouverez d’autres informations dans l’avis relatif à la protection des données.

En nuestra página web utilizamos cookies técnicamente necesarias, como las que se usan para almacenar sus ajustes de cookies, y, tras recabar su consentimiento, utilizamos también cookies de marketing que nos ayudan a mejorar nuestro sitio web y a llevar a cabo campañas publicitarias.

Para ello, hacemos uso también de tecnologías de terceros (Google, LinkedIn, Microsoft), en cuyo caso no se puede descartar que el tratamiento de datos se lleve a cabo en los EE. UU., donde no se garantiza un nivel adecuado de protección de datos. Los datos de las direcciones IP se anonimizan mediante acortamiento.

Su consentimiento es voluntario y puede ser revocado en cualquier momento. Tenga en cuenta que este aviso solo es de aplicación para la página web de nuestra empresa. Para garantizar una confidencialidad absoluta, en el BKMS® Compliance System no utilizamos cookies de terceros ni otras tecnologías de marketing.

Puede encontrar más información en el aviso de protección de datos.

Na nossa página de internet, utilizamos cookies necessários do ponto de vista técnico, por exemplo, para o armazenamento das suas definições de cookies e, após a sua autorização, também cookies de marketing que nos ajudam a melhorar a nossa presença na internet , bem como a realizar campanhas publicitárias.

No processo utilizamos também tecnologias de outros fornecedores (Google, LinkedIn, Microsoft), nos quais não é possível excluir um tratamento de dados nos EUA, onde não é garantido um nível de proteção de dados adequado. Os dados do endereço IP são anonimizados através de redução.

A sua autorização é voluntária e revogável em qualquer altura. Por favor, tenha em consideração que esta mensagem só é válida para a página de internet da nossa empresa. Para garantir absoluta confidencialidade, continuaremos a não utilizar no BKMS® Compliance System nem cookies de outros fornecedores nem outras tecnologias de marketing.

Encontrará mais informações no aviso relativo à proteção de dados

Sul nostro sito web utilizziamo cookie necessari dal punto di vista tecnico, ad esempio per salvare le impostazioni dei cookie e, se l'utente ha fornito il suo consenso, utilizziamo anche cookie di marketing che ci aiutano a migliorare il nostro sito web e realizzare campagne pubblicitarie.

A tale scopo, utilizziamo anche tecnologie di terze parti (Google, LinkedIn, Microsoft) per le quali non è possibile escludere il trattamento dei dati negli Stati Uniti, dove non è garantito un livello adeguato di protezione dei dati. I dati dell'indirizzo IP vengono resi anonimi mediante abbreviazione.

Il consenso dell'utente è volontario e revocabile in qualsiasi momento. Questo avviso si applica solo al nostro sito web aziendale. Per garantire la massima riservatezza, non utilizziamo nel BKMS® Compliance System né cookie di terze parti né altre tecnologie di marketing.

Maggiori informazioni sono disponibili nell'informativa sulla protezione dei dati.

Na naszej stronie wykorzystujemy niezbędne technicznie pliki cookie, np. do zapisywania ustawień cookie, oraz – po wyrażeniu zgody, również cookie marketingowe pomagające nam ulepszać naszą witrynę internetową oraz prowadzić kampanie reklamowe.

Wykorzystujemy przy tym również technologie od dostawców zewnętrznych (Google, LinkedIn, Microsoft), w przypadku których nie można wykluczyć przetwarzania danych na terenie USA, gdzie nie jest zapewniony dostatecznie wysoki poziom ochrony danych. Adresy IP są anonimizowane poprzez skrócenie.

Udzielana zgoda jest dobrowolna i można ją odwołać w dowolnym momencie. Prosimy pamiętać, że ta informacja dotyczy całej naszej strony. Dla zapewnienia pełnej poufności w BKMS® Compliance System nadal nie stosujemy plików cookie dostawców zewnętrznych ani innych technologii marketingowych.

Więcej informacji można znaleźć w informacji o ochronie danych.

Na našich webových stránkách používáme technicky nezbytné soubory cookie, například k uložení vašeho nastavení souborů cookie, a s vaším souhlasem také marketingové soubory cookie, které nám pomáhají vylepšovat naše webové stránky a provádět reklamní kampaně.

Při tom používáme technologie třetích stran (Google, LinkedIn, Microsoft), u nichž nelze vyloučit zpracování dat v USA, kde není zaručena adekvátní úroveň ochrany dat. Data IP adresy jsou anonymizována zkrácením.

Váš souhlas je dobrovolný a můžete jej kdykoli odvolat s účinkem do budoucna. Vezměte prosím na vědomí, že toto upozornění se vztahuje pouze na webové stránky naší firmy. Abychom zajistili absolutní důvěrnost, v systému BKMS® Compliance System nadále nepoužíváme žádné soubory cookie třetích stran ani jiné marketingové technologie.

Další informace naleznete v informacích k ochraně dat.

Používame technicky potrebné súbory cookies, napríklad na úschovu vašich nastavení cookie, a s vašim súhlasom tiež marketingové súbory cookies, ktoré nám pomáhajú zlepšovať našu webovú stránku a uskutočňovať reklamné kampane.

Používame tiež technológie od tretích strán (Google, LinkedIn, Microsoft), pre ktoré nemožno vylúčiť spracovanie údajov v USA, kde nie je zaručená primeraná úroveň ochrany údajov. Údaje IP adresy sú anonymizované skrátením.

Váš súhlas je dobrovoľný a je možné ho kedykoľvek odvolať. Upozorňujeme, že toto oznámenie sa týka iba webových stránok našej spoločnosti. Aby sme zaistili absolútnu dôvernosť, v BKMS® Compliance System naďalej nepoužívame súbory cookies tretích strán ani iné marketingové technológie.

Ďalšie informácie nájdete v oznámení o ochrane osobných údajov.

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